User groups can only be added by System Administrators or those users with additional permissions to Manage Users.
- Navigate to the Settings on the top right of the menu.
- Select Groups from the Settings menu. You will see all current Groups in the system.
- Click on the button New Group.
- Here you will be asked to enter a name for the group. Enter the name and click Create. NB: Ensure you are not duplicating a group already in place, it may have a slightly different name.
- Now you and other administrators can add users as needed to the group.